Remote Customer Support Consultant - Lithuanian Speakers

Job Description

Join our international team as a Remote Customer Support Consultant specializing in the Lithuanian market. We are looking for talented individuals based in Braga or elsewhere in Portugal who are fluent in both Lithuanian and English. In this position, you will play a vital role in maintaining our reputation for high-quality customer service. You will be responsible for answering questions, solving technical problems, and ensuring that our Lithuanian customers feel supported and valued. This is a great opportunity to utilize your language skills in a professional setting while enjoying the benefits of a remote work-life balance.

The ideal candidate is someone who can work independently while still feeling like part of a larger, supportive team. We value clear communication, empathy, and a proactive approach to helping others. As you gain experience in this role, you will have the chance to develop your skills in customer service management and problem-solving within a global context.

Responsibilities

• Assist Lithuanian customers via multiple communication channels
• Identify and resolve customer concerns efficiently
• Maintain updated knowledge of products
• Escalate technical issues when necessary

Requirements

• Fluency in Lithuanian (C1 minimum)
• B2 level of English or higher
• Self-motivated mindset