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Czech Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

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Descrição do Emprego - Czech Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.


Responsibilities

  • Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
  • Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
  • Troubleshoot and resolve issues related to reservations promptly and efficiently.
  • Document and track customer interactions in the CRM system for reference and quality assurance.
  • Collaborate with teams within the organization to address complex customer concerns effectively.
  • Stay updated on company promotions, services, and policies to provide accurate information to customers.
  • Fluency in Czech (both written and spoken), with English proficiency considered advantageous.
  • Experience in customer service, particularly within the travel or hospitality sector is a plus.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to analyze problems and provide empathetic solutions.
  • Familiarity with CRM systems and online booking platforms.
  • Willingness to relocate and embrace the culture of Greece.
  • Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Czech Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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