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Danish Customer Advisor for NIKON - Lisbon, Portugal

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

Número de Aplicantes

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Descrição do Emprego - Danish Customer Advisor for NIKON - Lisbon, Portugal

Become a part of Mercier Consultancy Europe as a Danish Customer Advisor for NIKON in our lively Lisbon location! In this role, you will play a key part in providing top-tier support to Danish-speaking customers, addressing their questions and assisting with NIKON's diverse product lines. Your contributions will ensure a high level of customer satisfaction through effective communication and problem-solving. If you possess a keen interest in photography and outstanding interpersonal skills, we invite you to join our team!

Key Responsibilities

  • Offer exceptional customer service to Danish-speaking clients through various channels such as phone, email, and chat.
  • Assist customers with inquiries regarding NIKON products and help resolve any related issues.
  • Document and track customer interactions accurately for continuous improvement.
  • Collaborate effectively with team members to enhance service delivery.
  • Stay informed about NIKON's products, promotions, and features to provide accurate support.
  • Collect and analyze customer feedback to identify opportunities for service enhancement.
  • Participate in training sessions and contribute to team development efforts.
  • Fluency in Danish and English, both written and spoken, is required.
  • Experience in customer service or a related support role is beneficial.
  • Strong communication and interpersonal skills with a focus on customer engagement.
  • Problem-solving capabilities and a proactive approach to customer inquiries.
  • Interest in photography and familiarity with NIKON products is advantageous.
  • Proficiency in customer service software and tools.
  • Ability to thrive in a fast-paced, dynamic work environment.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Health Insurance
  5. Private Health Insurance
  6. And Much More...
Original job Danish Customer Advisor for NIKON - Lisbon, Portugal posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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