Digital Trust and Safety Specialist with Polish and English - Work In Bulgaria

Mercier Consultancy MD is thrilled to announce an opening for a Digital Trust and Safety Specialist fluent in both Polish and English to work in Bulgaria. In this crucial position, you will be responsible for safeguarding our digital platforms by monitoring user-generated content, managing safety concerns, and ensuring compliance with our community standards. Your efforts will be instrumental in fostering a safe and supportive environment for our users.

Key Responsibilities

• Monitor user interactions and content across our platforms to identify and manage potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents and analyze evidence to recommend appropriate actions.
• Collaborate with diverse teams to develop and enhance policies aimed at promoting digital safety and trust.
• Prepare analytical reports detailing safety incidents and trends to inform management and guide decision-making.
• Stay informed about emerging trends and challenges in digital safety to proactively adjust our strategies.
• Engage directly with users to raise awareness about safety practices and empower them to navigate risks effectively.

• Fluency in Polish and English (both written and spoken) is essential.
• Prior experience in digital safety, content moderation, or similar roles is preferred.
• Strong analytical skills with a data-driven approach to solving problems.
• Excellent communication skills for addressing user safety issues effectively.
• Attention to detail and a proactive attitude toward identifying potential risks.
• Familiarity with digital safety tools and social media platforms is advantageous.
• A team-oriented individual capable of thriving in a fast-paced work environment.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. Monthly accommodation bonus