French Speaking Emergency Roadside Assistance - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to invite applications for the role of French Speaking Emergency Roadside Assistance Officer to join our team in Greece with paid relocation support. This position offers the chance to provide vital roadside assistance services to French-speaking customers while experiencing a relocation opportunity to Greece.

Key Responsibilities

• Respond promptly and effectively to roadside emergency requests from French-speaking clients via phone and digital communication tools.
• Assess emergency situations accurately and coordinate necessary services such as towing, repairs, or roadside aid.
• Communicate compassionately and clearly with customers to provide reassurance and updates.
• Maintain accurate records of customer interactions and service activities in the CRM system.
• Collaborate with internal teams and external service providers to ensure efficient and timely assistance.
• Stay updated with company policies, procedures, and emergency response protocols to enhance service quality.

• Fluency in French (spoken and written) is mandatory; knowledge of English or Greek is a plus.
• Previous experience in emergency roadside assistance, customer support, or related fields is advantageous.
• Excellent communication and interpersonal skills with the ability to stay composed under pressure.
• Strong problem-solving skills and attention to detail.
• Proficiency with CRM systems and remote communication technologies.
• Willingness to relocate to Greece with full relocation costs covered.
• Flexibility to work in shifts, including evenings and weekends if required.

1. Competitive Monthly
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...