German-Speaking Software Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is seeking German-Speaking Software Customer Experts to join our expanding team in Greece, with a paid relocation package included. This position is ideal for individuals fluent in German who have a passion for software support and customer service. You will be the go-to expert assisting customers with software-related inquiries while enjoying a vibrant lifestyle in Greece.

Key Responsibilities

• Provide high-quality software support to German-speaking customers through phone, email, and chat.
• Troubleshoot and resolve software issues promptly and efficiently.
• Guide users through software features, installations, and updates to maximize customer satisfaction.
• Maintain detailed documentation of all customer interactions and issues.
• Work closely with technical and development teams to escalate and resolve advanced software problems.
• Keep up-to-date with the latest software updates and company products.

• Fluent German language skills (spoken and written) are essential; English proficiency is an advantage.
• Technical aptitude and previous experience in software customer support or a related field.
• Strong communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Familiarity with CRM systems and support tools is a plus.
• Enthusiastic, team-oriented individual with a willingness to learn.
• Open to relocating and adapting to life in Greece.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...