Hungarian Speaking Customer Support Jobs - Work In Sofia

Mercier Consultancy MD is thrilled to offer exciting career opportunities for Hungarian Speaking Customer Support Representatives in Sofia. We are seeking individuals who are fluent in Hungarian and are passionate about delivering exceptional customer service. In this role, you will be the first point of contact for our Hungarian-speaking clients, providing support and assistance to address their needs and concerns effectively.

Key Responsibilities

• Provide outstanding customer service to Hungarian-speaking clients via phone, email, and live chat.
• Handle inquiries related to our products and services, ensuring customers receive accurate information.
• Resolve customer issues and complaints in a timely and efficient manner.
• Document all interactions with customers, maintaining comprehensive records for future reference.
• Collaborate with cross-functional teams to enhance the overall customer experience.
• Stay knowledgeable about product updates and company policies to assist customers effectively.

• Fluency in Hungarian (both written and spoken); English proficiency is a plus.
• Prior experience in customer service or a related field is preferred.
• Strong communication skills with a customer-oriented approach.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with customer support software is advantageous.
• Positive attitude and willingness to learn and grow within the company.
• Attention to detail and strong problem-solving skills.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...