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Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

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icon remote-alt Remote / Work from Home

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Descrição do Emprego - Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to present a fantastic opportunity for Icelandic Speaking Customer Service Representatives in Sofia, Bulgaria, with fully paid relocation to ensure a smooth transition! This role is ideal for passionate individuals looking to enhance their career while experiencing the rich culture and beautiful landscapes of Bulgaria.


Responsibilities

  • Deliver exceptional customer support to Icelandic-speaking clients via phone, email, and chat.
  • Assist customers by addressing inquiries, resolving issues, and providing comprehensive information about our products and services.
  • Manage and resolve customer complaints in a professional manner, fostering a positive relationship.
  • Accurately document customer interactions and follow up to ensure satisfaction.
  • Work collaboratively with team members and other departments to improve service delivery and efficiency.
  • Stay informed about company policies, products, and promotions to effectively assist customers.
  • Engage in training and development sessions to enhance customer service skills and product knowledge.
  • Fluency in Icelandic and English, both written and spoken.
  • Prior experience in customer service or a similar role is advantageous.
  • Exceptional communication skills and the ability to connect with customers.
  • Strong problem-solving abilities and the capability to work in a fast-paced environment.
  • Familiarity with customer service software and proficient in Microsoft Office applications.
  • Detail-oriented with excellent organizational and multitasking skills.
  • Commitment to relocating to Sofia, Bulgaria, and embracing a new cultural opportunity.
  • Paid comprehensive training provided
  • Secure job with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Choose from over 50 benefits and services
  • Welcoming international work atmosphere
  • Ongoing support and learning opportunities
  • Bonuses for referring new employees
  • Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)
Original job Icelandic Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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