Logo-of-Mercier-Consultancy-Md-hiring-for-jobs-in-Portugal-on-GrabJobs

Italian Customer Care Agent | E-Commerce - Work In Greece - Paid relocation

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

Número de Aplicantes

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Descrição do Emprego - Italian Customer Care Agent | E-Commerce - Work In Greece - Paid relocation

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Customer Care Agent within our e-commerce division. We are looking for talented individuals who are willing to relocate to Greece, with paid relocation support included. In this role, you will serve as the primary support point for our Italian-speaking customers, helping them navigate our products and services while providing excellent customer care.


Key Responsibilities

  • Provide outstanding customer service in Italian through various communication channels, including phone, email, and live chat.
  • Assist customers with inquiries related to order placements, product details, and general e-commerce questions.
  • Maintain detailed records of customer interactions using our CRM system for tracking and analysis.
  • Resolve customer complaints effectively and efficiently to ensure a high level of satisfaction.
  • Collaborate with other teams to improve customer experience and streamline service processes.
  • Stay informed about product offerings, promotions, and updates in the e-commerce platform.
  • Fluency in Italian (both written and spoken) is required; knowledge of English is a plus.
  • Prior experience in customer service or e-commerce roles is highly preferred.
  • Excellent communication and interpersonal skills, demonstrating a customer-focused approach.
  • Ability to manage multiple tasks and adapt in a fast-paced environment.
  • Familiarity with CRM software and the e-commerce sector is an advantage.
  • Proficient with computer applications and online tools.
  • A proactive attitude towards problem-solving and a genuine passion for customer service.
  • Willingness to relocate to Greece and become part of our vibrant team.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Italian Customer Care Agent | E-Commerce - Work In Greece - Paid relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Care Agent Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Care Agent Jobs in Portugal

O GrabJobs é o portal de empregos número 1 em Portugal, conectando você rapidamente a milhares de empregos de ! Encontre os melhores empregos de em Portugal, candidate-se com apenas 1 clique e consiga um emprego hoje!

Aplicativos de Celular

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.