Italian Speaking Customer Agent - Work In Greece - Fully Paid Relocation Package

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Customer Agent to join our team in Greece, supported by a fully paid relocation package. This role is ideal for individuals fluent in Italian, seeking to work in a dynamic customer service environment. As a Customer Agent, you will provide exceptional support to Italian-speaking clients, ensuring efficient resolution of inquiries and a positive customer experience.

Key Responsibilities

• Deliver excellent customer service in Italian across phone, email, and chat channels.
• Handle customer inquiries, complaints, and provide accurate product information.
• Maintain detailed records of customer interactions within CRM systems.
• Collaborate with cross-functional teams to enhance service quality and customer satisfaction.
• Stay updated on company products, policies, and industry trends to provide accurate assistance.

• Fluency in Italian (both spoken and written) is required; proficiency in English is advantageous.
• Prior experience in customer service or related fields is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to adapt to a new cultural and professional environment in Greece.
• Proficiency with computers, CRM systems, and digital communication tools.
• Self-motivated, team-oriented, with a commitment to customer satisfaction.
• Willingness to relocate to Greece with full relocation support provided.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...