Norwegian Speaking Customer Service Jobs In Portugal

Mercier Consultancy is pleased to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our team in the beautiful country of Portugal! In this essential role, you will provide top-notch support to our Norwegian-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Experience the stunning landscapes, rich culture, and vibrant lifestyle that Portugal has to offer while building a rewarding career in customer service. If you have a passion for helping others and want to be part of a dynamic team, we invite you to apply!

Responsibilities

• Deliver exceptional customer service in Norwegian through various communication channels, including phone, email, and live chat.
• Assist customers with their inquiries about products and services, providing accurate and timely information.
• Effectively resolve customer complaints and issues, ensuring a positive customer experience.
• Document customer interactions accurately and contribute feedback for continuous improvement in service delivery.
• Collaborate with team members to enhance service quality and address recurring challenges.
• Stay informed about company offerings and industry trends to provide knowledgeable support.
• Engage in ongoing training and development sessions to refine your customer service skills.

• Fluency in Norwegian and English is required, with strong verbal and written communication skills.
• Previous experience in customer service is preferred, though a willingness to learn is highly valued.
• Excellent problem-solving skills with a customer-focused mindset.
• Able to effectively manage multiple inquiries in a fast-paced environment.
• Basic computer proficiency and familiarity with customer service software is an advantage.
• Willingness to work in Portugal and embrace a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Health Insurance
5. Private Health Insurance
6. And Much More...