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Portuguese Speaking Customer Service for E-commerce in Greece - Paid Relocation

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icon remote-alt Remote / Work from Home

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Descrição do Emprego - Portuguese Speaking Customer Service for E-commerce in Greece - Paid Relocation

Join Patrique Mercier Recruitment JP in the beautiful country of Greece as a Portuguese-speaking Customer Service Representative for a leading e-commerce platform! This exciting opportunity comes with paid relocation, giving you the chance to live and work in a vibrant environment while assisting customers with their online shopping experience. In this role, you will handle inquiries, provide support, and resolve issues for Portuguese-speaking clients, ensuring they enjoy a seamless shopping experience. If you are passionate about customer service and are eager to embrace a new adventure, we want to hear from you!

Responsibilities

  • Provide outstanding customer service to Portuguese-speaking clients via phone, email, and live chat.
  • Address customer inquiries related to orders, product information, and shipping details efficiently.
  • Resolve customer issues and complaints with a focus on achieving high satisfaction levels.
  • Document all customer interactions accurately in the company’s CRM system.
  • Stay informed about the e-commerce platform’s offerings and policies to provide accurate assistance.
  • Collaborate with team members to enhance and streamline the customer service process.
  • Participate in training sessions to keep up with product knowledge and service enhancements.
  • Fluent in Portuguese, both written and spoken; proficiency in English is required.
  • Exceptional communication and interpersonal skills with a strong customer-oriented mindset.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Excellent problem-solving skills and attention to detail.
  • Previous experience in customer service, especially in e-commerce, is preferred.
  • Familiarity with CRM systems and customer support platforms.
  • A positive attitude, adaptability, and enthusiasm for helping customers.
  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive (Greek) monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses!
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.
Original job Portuguese Speaking Customer Service for E-commerce in Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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