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Portuguese Speaking Customer Service for Logistics & Supply Chain industry

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Descrição do Emprego - Portuguese Speaking Customer Service for Logistics & Supply Chain industry

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Logistics & Supply Chain industry. This position offers a chance to be part of a dynamic team that is dedicated to providing exceptional service to Portuguese-speaking clients involved in logistics operations.


Responsibilities

  • Deliver high-quality customer service to Portuguese-speaking clients through various channels including phone, email, and chat.
  • Assist customers with inquiries regarding shipping, tracking, and logistics solutions.
  • Coordinate with internal teams to resolve any logistical issues and ensure timely deliveries.
  • Keep clients informed about the status of shipments and any potential delays.
  • Document all customer interactions and maintain accurate service records for quality assurance.
  • Provide solutions and support to enhance customer satisfaction and loyalty.
  • Stay updated on industry trends, company services, and policies to offer effective assistance.
  • Fluency in Portuguese and English, both written and spoken.
  • Experience in customer service, preferably within the logistics or supply chain sector.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and capacity to handle operational challenges.
  • Familiarity with logistics operations and supply chain principles is a plus.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills and the ability to multitask.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Portuguese Speaking Customer Service for Logistics & Supply Chain industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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