Portuguese Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Join Mercier Consultancy MD as a Portuguese Speaking Professional in Sofia, Bulgaria, with the exciting benefit of fully paid relocation! This role is perfect for individuals fluent in Portuguese, looking to immerse themselves in a new culture while contributing to our dynamic team. You will engage with clients and provide exceptional service in a vibrant, multicultural environment!

Key Responsibilities

• Handle client communications in Portuguese, addressing inquiries and assisting with their needs through various channels (phone, email, chat).
• Assist in processing requests and managing client accounts with a high degree of professionalism.
• Provide detailed and accurate information about our services and offerings to help clients make the best choices.
• Support your team by documenting interactions with clients in our systems to enhance service delivery.
• Collaborate with internal teams to ensure a consistent and efficient customer experience.
• Stay updated on industry trends and developments to keep our clients informed and engaged.

• Fluency in Portuguese (both written and spoken); additional language skills (especially English) are a plus.
• Previous experience in a customer service or client-facing role is preferred.
• Strong communication skills and the ability to build rapport with clients.
• Detail-oriented with excellent organizational abilities.
• Proficient in using CRM systems and standard office software.
• Self-motivated with a proactive approach to problem-solving.
• Open to relocating to Sofia, Bulgaria, with relocation expenses fully covered.
• A genuine interest in exploring new cultures and living abroad.

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. And Much More...