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Spanish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

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Descrição do Emprego - Spanish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is thrilled to present an exciting opportunity for Spanish Speaking Customer Support Representatives to join a dynamic team in Bulgaria. This position is based in the beautiful city of Sofia, and comes with fully paid relocation to ensure a smooth transition. If you are passionate about customer service and wish to embrace a new culture, this role is perfect for you.


Responsibilities

  • Deliver exceptional support to Spanish-speaking customers through various communication channels including phone, email, and chat.
  • Address customer inquiries, provide pertinent information, and resolve issues promptly and efficiently.
  • Maintain accurate records of customer interactions and follow up on pending issues to ensure satisfaction.
  • Work closely with other departments to improve overall service levels and enhance the customer journey.
  • Stay updated on product offerings to provide valuable insights and assistance to customers.
  • Gather customer feedback to contribute to ongoing process improvements.
  • Engage in training and development opportunities to enhance product knowledge and customer service skills.
  • Fluency in Spanish and English, both oral and written.
  • Previous experience in customer service is an advantage, but not essential.
  • Strong interpersonal skills with a focus on delivering excellent customer experience.
  • Able to multitask effectively in a fast-paced environment.
  • Comfortable using customer support systems and standard office software.
  • Proactive approach with strong problem-solving abilities.
  • Willingness to relocate to Sofia, Bulgaria, embracing the local culture and lifestyle.
  • Paid comprehensive training provided
  • Secure job with opportunities for career growth
  • Competitive salary
  • Extra health insurance options
  • Choose from over 50 benefits and services
  • Welcoming international work atmosphere
  • Ongoing support and learning opportunities
  • Bonuses for referring new employees
  • Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)
Original job Spanish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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