Russian speaking Client Advisor

Empresa : Talingual

Tipo de Emprego : Periodo Integral

Lisbon

Número de Aplicantes

000+

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Descrição do Emprego - Russian speaking Client Advisor

Location: Lisbon, Portugal

Role: Russian speaking Client Advisor

Salary package: 1,050€ gross per month (this does include also the holiday bonus, performance bonus and meal allowance) plus free accomodation (or 1,237€ gross p/m if you choose the option without accomodation).

Working Hrs: 40 hrs per week rotational between Monday to Sunday from 07:00h till 24:00h.

Relocation support: fligth reimbursement and company accommodation

We are looking for Russian-speaking Client Advisor to join our client’s team in Lisbon. You’ll be the first point of contact for small and medium-sized businesses (SMBs), helping them grow through exceptional customer service and advertising support.

This is an exciting opportunity to work in the digital advertising space, supporting businesses using one of the world’s leading social and marketing platforms. You will provide guidance and solutions across a variety of communication channels including phone, email, and live chat.

Key Responsibilities:

Provide excellent customer support to SMBs across phone, email, and chat channels.
Assist clients in understanding and utilizing self-serve advertising tools to grow their businesses.
Deliver both pre-sales and post-sales support, helping customers manage and optimize their campaigns.
Offer product and tool support to enhance the customer experience.
Identify trends and recurring issues to suggest improvements and resolve wider concerns for multiple SMB clients.
Work closely with internal teams by sharing insights and feedback to contribute to product development and refinement.

Original job Russian speaking Client Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Russian speaking Client Advisor

Descrição do Emprego - Russian speaking Client Advisor

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