Sales Associate HUGO Outlet Freeport 40h (m/f/x)

As a Sales Associate, you will play a key role in delivering an exceptional customer experience while contributing to the commercial success of the store.

• 
  

  Provide outstanding customer service, consistently exceeding customer expectations at every opportunity.

  
  


• 
  

  Maximize every sales opportunity, contributing to the achievement of both individual and store sales targets, as well as key performance indicators (KPIs).

  
  


• 
  

  Identify customer needs and confidently respond to all product-related inquiries, including pricing, features, benefits, availability, and usage of HUGO BOSS products.

  
  


• 
  

  Ensure that all customer orders and alteration requests are handled efficiently, accurately, and within agreed timelines.

  
  


• 
  

  Utilize in-depth product knowledge to make personalized recommendations, attract customer interest, and maximize sales opportunities.

  
  


• 
  

  Develop and maintain strong customer relationships, fostering loyalty and creating memorable brand experiences.

  
  


• 
  

  Support the visual presentation and overall appearance of the store, ensuring that HUGO BOSS standards are consistently maintained.

  
  


• 
  

  Stay up to date with seasonal collections, product launches, and brand initiatives to provide expert advice and deliver an elevated shopping experience.

  
  


• 
  

  Work closely with colleagues to achieve store objectives and contribute to a positive, dynamic, and results-driven team environment.

  
  

• Demonstrated experience in retail sales, preferably within a premium or luxury brand environment.


• Native Portuguese speaker with excellent communication and interpersonal skills.


• Experience working with El Corte Inglés (ECI) will be highly valued.


• Fluent in English, both spoken and written.


• Strong customer service orientation and a passion for delivering exceptional shopping experiences.


• Ability and willingness to adapt to new challenges and thrive in a dynamic and demanding retail environment.


• Consistently maintains a professional image, representing the brand to the highest standards.


• Proven ability to effectively manage multiple tasks, competing priorities, and evolving business needs.


• Strong organizational skills and exceptional attention to detail.


• Maintains professionalism, composure, and a positive attitude under all circumstances.

• Competitive salary package.


• Individual sales commission scheme for the Women’s collection.


• Private health insurance (Victoria) after one year of service.


• Access to HUGO BOSS University, our internal learning and development platform.


• Employee discount on HUGO BOSS products.


• Excellent opportunities for professional growth and career development within an international premium fashion brand.


• Dynamic, inspiring, and multicultural working environment.