Sales Coordinator

Family Mission

Ensure the development and implementation of the Casais Group’s commercial strategy, particularly with regard to market research, identifying opportunities, preparing proposals, negotiating, and managing post-sale customer relationships , as well as the management of contractual processes and documentation, in order to maximize revenue and profitability and enhance customer satisfaction, while acting in accordance with the Group’s ethics and Casais’ values

Job Responsibilities

1) Coordinate the Group’s day-to-day sales operations, ensuring the proper allocation of opportunities, the setting of priorities, and the systematic monitoring of the team’s activities, while ensuring alignment with sales and revenue targets.

2) Track and monitor the performance of Sales Specialists and Sales Technicians, analyzing activity and conversion metrics, identifying areas requiring intervention, and ensuring strict adherence to the sales procedures defined by the Sales Department or Business Department.

3) Ensure the quality, timeliness, and reliability of information recorded in the CRM and other sales tools, monitoring pipelines, forecasts, contacts, and proposals, and providing a consistent foundation for decision-making and sales forecasts.

4) Ensure the operational monitoring of projects (construction or manufacturing), clients, and opportunities, guaranteeing that the processes for needs assessment, specification, budgeting, and proposal submission are carried out within the defined deadlines and technical standards.

5) Contribute to the identification and analysis of commercial and operational risks by synthesizing information provided by the team, anticipating constraints, and coordinating the necessary measures with the Sales Director or Business Director and the relevant internal departments.

6) Organize and coordinate sales processes that depend on internal departments (Operations, Procurement, Marketing, Finance, Product, among others), ensuring alignment between market needs, inventory management, material availability, and the integrated implementation of sales initiatives.

7) Foster the continuous development of the sales team through monitoring, support, and training, strengthening technical and behavioral skills and ensuring the continuous improvement of individual and team performance.

Job Requirements

Tempo de Experiência: 7 a 10 anos 
Tempo de Experiência em Gestão: 1 a 3 anos 

Education

Nível de ensino: Nível 6 ou 7 - Ensino superior 

Curso de Preferência: Engenharia e Gestão Industrial; Engenharia de madeiras ou similiar.