SAP Manufacturing Senior Consultant PP, PP-DS

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Location: Lisbon/Porto

Hours: 8:00 AM - 5:00 PM GMT

We are looking for a Senior SAP Manufacturing Consultant (PP, PP-DS) to join our Inetum SAP Business Line team and be part of a work culture focused on people and our clients. If you have a passion for technology and innovation, and want to contribute to challenging projects, this opportunity is for you!

Responsibilities:

• Point of contact between INETUM and the client for the manufacturing business area
• Ensure fluid communication with other business domains to ensure seamless integration
• Develop, together with the client, the maintenance and new development activity plan, respecting the CORE solution
• Ensure compliance with service levels, SLAs, and response times
• Ensure the resolution of incidents, business incidents, and service requests
• Support the technical team with functional requirements
• Ensure testing is performed and test evidence is documented
• Provide information for the ticketing tool
• Operationalize the third-party relationship plan and ensure the first level of resolution of conflicts and problems that may arise in support.
• Resolve operational issues: participate in the Operational Management Committee and prepare supporting documentation for these meetings (e.g., status of high-priority orders, critical incidents, activity plan)
• Responsible for tickets and backup for the work of team members in their domain

• Technical specialist in the SAP Manufacturing functional domain
• Strong Knowledge of the modules: PP,  S4Hana PP-DS and or APO PP-DS

• Excellent communication skills, both verbal and written (Portuguese and English)
  • English level B2 or higher
• Good analytical skills
• Attention to detail
• Driven to teamwork
• Knowledge in Chemical, Pharmaceutical or Foods Industries