Senior Consultant - AI & M365 Copilot Adoption | Lisboa

The Opportunity

As part of EY Portugal’s Innovation team, you will play a key role in driving the internal adoption and enablement of emerging technologies, with a particular focus on Microsoft 365 Copilot and generative AI solutions.

You will contribute to designing and implementing initiatives that enhance productivity, streamline workflows, and support the digital transformation of EY teams. This role offers the opportunity to work closely with different business areas, helping shape the future of how we work through innovation.

Key Responsibilities

• Support the design, prototyping and development of AI and automation proof-of-concepts using tools such as Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Platform and other generative AI solutions.


• Contribute to the AI Factory by helping identify, structure and develop internal use cases with clear business value.


• Support the creation, configuration, testing and continuous improvement of AI agents, automation workflows, prompts, knowledge bases and internal enablement tools.


• Translate business needs into functional and technical requirements, helping bridge the gap between business stakeholders and technology teams.


• Support internal AI Enablement initiatives, including the maintenance and evolution of tools, assets, documentation and best practices.


• Participate in prompt engineering, use case development, low-to-medium complexity AI agent creation and workflow automation.


• Monitor and analyze adoption, usage and impact data, including dashboards, productivity insights, user feedback and improvement opportunities.


• Develop clear documentation, training materials, communication assets and practical guidance to support the adoption of AI and automation tools.


• Collaborate with internal stakeholders to identify adoption challenges, process improvement opportunities and potential use cases for AI and automation.


• Stay updated on emerging trends in generative AI, Microsoft Copilot, AI agents, automation and digital workplace technologies, bringing relevant insights to the team.

Skills and Attributes for Success

• Strong interest and/or experience in AI, automation, digital transformation, technology enablement or innovation.


• Functional understanding of Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Platform or similar tools.


• Ability to prototype, test and iterate solutions in a practical and hands-on way.


• Basic understanding of AI architecture concepts, including AI agents, prompts, knowledge bases, workflows, integrations and data sources.


• Consulting mindset, with the ability to understand business challenges, structure problems and translate them into practical solutions.


• Ability to explain technical concepts in clear, business-oriented language for different audiences.


• Analytical mindset, attention to detail and results orientation.


• Strong communication and storytelling skills, with the ability to prepare clear presentations, reports and internal deliverables.


• Curiosity, autonomy and willingness to continuously learn about emerging AI and automation trends.


• Team spirit, proactivity and adaptability in a fast-paced, innovation-driven environment.

To Qualify for the Role, You Must Have

• 2–5 years of professional experience in consulting, digital transformation, technology, automation, AI, data, innovation or related areas.


• Previous experience in consulting or advisory environments, ideally with exposure to business transformation, technology enablement, innovation or process improvement projects.


• Degree in Engineering, Computer Science, Data Science, Information Systems, Management, Economics or a related field.


• Functional knowledge of Microsoft 365 tools, with interest or experience in Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Platform or generative AI solutions.


• Ability to understand business needs and translate them into practical technology-enabled solutions.


• Fluency in Portuguese and English.

Ideally, You’ll Also Have

• Experience with low-code/no-code platforms, workflow automation or AI-enabled productivity tools.


• Exposure to Power Platform, Power Apps, Dataverse, Azure AI, SharePoint or Microsoft Teams integrations.


• Experience developing or supporting AI agents, chatbots, automations or internal digital tools.


• Experience preparing business cases, use case documentation, adoption plans or innovation deliverables.


• Familiarity with prompt engineering, GenAI governance, AI adoption or AI maturity assessment frameworks.

What We Look For

We are looking for curious, hands-on and proactive individuals who want to build, test and improve how AI and automation can be used in a business context.

The ideal candidate combines a consulting mindset with technical curiosity — someone who can understand business needs, identify opportunities for AI and automation, structure practical solutions and support their implementation. You should be comfortable working with different stakeholders, experimenting with emerging technologies and contributing to innovation initiatives from idea to prototype.

You do not need to be a deep technical developer, but you should be confident exploring tools, configuring solutions, learning independently and translating technical possibilities into business value.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience. Plus, we offer:

•    Support, coaching and feedback from some of the most engaging colleagues around;

•    Opportunities to develop new skills and progress your career;

•    The freedom and flexibility to handle your role in a way that’s right for you.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY | Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At EY, we're committed to providing recruitment and career opportunities to all, regardless of gender, sexual orientation, social background or disability. We believe that equality and diversity are central to our recruitment process, as they enhance creativity and efficiency, leading to improved performance and productivity. In line with this commitment, EY Portugal recently became a member of the Inclusive Community Forum. This initiative, led by Nova SBE, focuses on the recruitment of individuals with disabilities, advocating for a more inclusive community. Moreover, EY Portugal has also endorsed the Diversity Charter of APPDI (the Portuguese Association for Diversity and Inclusion), pledging to establish and develop internal policies and practices which support diversity. Through these initiatives, EY seeks to actively contribute to the inclusion process and promote a more inclusive community for people with disabilities, by actively participating in creating solutions.

 #LI-HYBRID