Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 14.000 employees worldwide and shape your future/drive your future/drive your growth, at HUGO BOSS!
Senior Sales Associate Outlet Vila Do Conde 40h (m/f/x)
HUGO BOSS Portugal & Companhia | Porto | Portugal | Full-time
HUGO BOSS is looking for a Senior Sales Associate to join the team at the BOSS Outlet Vila do Conde, Porto, located at Av. Monte da Cova 400.
- Full-time position: 40 hours per week.
- Profile: Senior candidate with more than 5 years of retail experience.
- Contract type: Permanent contract.
- Must have Portuguese residency.
- Previous outlet retail experience will be considered a strong advantage.
What you can expect:
- Deliver excellent levels of customer service, consistently exceeding customer expectations at every opportunity.
- Maximize every sales opportunity to achieve both individual and store targets, as well as KPI objectives.
- Identify customers' needs and respond to all product-related inquiries.
- Be able to answer questions regarding pricing, product location, features, benefits, and the use of HUGO BOSS products.
- Ensure that all customer orders and alterations are completed efficiently and within the agreed deadlines.
- Leverage product knowledge to recommend and highlight items to customers, maximizing sales opportunities and enhancing the overall shopping experience.
Your profile:
- Minimum of 5 years of experience in fashion retail, preferably within premium or luxury brands.
- Strong commercial mindset with a results-driven approach.
- Proven ability in sales, negotiation, and customer loyalty management.
- Demonstrated experience in achieving and exceeding sales targets and KPIs.
- High level of commitment, dedication, and sense of responsibility.
- Ability to work in a dynamic, demanding, and performance-driven environment.
- Excellent communication and interpersonal skills.
- Self-motivated, proactive, and a strong team player.
- Availability to work on a rotating shift schedule.
Your benefits:Financial Conditions & Benefits
- Competitive salary, above market average, based on the candidate’s experience and profile.
- Individual Commission: 1% of individual net sales.
- Additional 1% commission on net sales from transactions exceeding €1,000.
- Additional 0.5% commission on net sales that exceed the proposed monthly sales target.
- Monthly Individual Incentives: Based on KPIs such as UPT, NSPT, and sales performance.
Additional Bonuses & Incentives
- Various sales challenges with an additional 2% commission on sales.
- Semi-annual bonus of up to €900, based on individual performance and achievement of targets.
- Annual bonus of up to €5,000, depending on sales results and the store’s bonus pool.
Recognition & Career Growth
- Training programs and international experiences in multicultural and prestigious environments.
- Career development opportunities and progression into higher-level positions.
Additional Benefits
- Private health insurance (Victoria) after one year of service.
- Access to the company’s annual employee share participation program (SHIP).
Opportunity
- We are currently in a phase of growth and transformation, where the right talent makes all the difference. We want you to be part of this journey, offering not only stability and recognition, but also challenges that will reward your ambition and capabilities.
- At HUGO BOSS, we do more than sell fashion. We promote excellence, authenticity, and a strong team spirit.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
HUGO BOSS is looking for a Senior Sales Associate to join the team at the BOSS Outlet Vila do Conde, Porto, located at Av. Monte da Cova 400.
- Full-time position: 40 hours per week.
- Profile: Senior candidate with more than 5 years of retail experience.
- Contract type: Permanent contract.
- Must have Portuguese residency.
- Previous outlet retail experience will be considered a strong advantage.
What you can expect:
- Deliver excellent levels of customer service, consistently exceeding customer expectations at every opportunity.
- Maximize every sales opportunity to achieve both individual and store targets, as well as KPI objectives.
- Identify customers' needs and respond to all product-related inquiries.
- Be able to answer questions regarding pricing, product location, features, benefits, and the use of HUGO BOSS products.
- Ensure that all customer orders and alterations are completed efficiently and within the agreed deadlines.
- Leverage product knowledge to recommend and highlight items to customers, maximizing sales opportunities and enhancing the overall shopping experience.
Your profile:
- Minimum of 5 years of experience in fashion retail, preferably within premium or luxury brands.
- Strong commercial mindset with a results-driven approach.
- Proven ability in sales, negotiation, and customer loyalty management.
- Demonstrated experience in achieving and exceeding sales targets and KPIs.
- High level of commitment, dedication, and sense of responsibility.
- Ability to work in a dynamic, demanding, and performance-driven environment.
- Excellent communication and interpersonal skills.
- Self-motivated, proactive, and a strong team player.
- Availability to work on a rotating shift schedule.
Your benefits:
Financial Conditions & Benefits
- Competitive salary, above market average, based on the candidate’s experience and profile.
- Individual Commission: 1% of individual net sales.
- Additional 1% commission on net sales from transactions exceeding €1,000.
- Additional 0.5% commission on net sales that exceed the proposed monthly sales target.
- Monthly Individual Incentives: Based on KPIs such as UPT, NSPT, and sales performance.
Additional Bonuses & Incentives
- Various sales challenges with an additional 2% commission on sales.
- Semi-annual bonus of up to €900, based on individual performance and achievement of targets.
- Annual bonus of up to €5,000, depending on sales results and the store’s bonus pool.
Recognition & Career Growth
- Training programs and international experiences in multicultural and prestigious environments.
- Career development opportunities and progression into higher-level positions.
Additional Benefits
- Private health insurance (Victoria) after one year of service.
- Access to the company’s annual employee share participation program (SHIP).
Opportunity
- We are currently in a phase of growth and transformation, where the right talent makes all the difference. We want you to be part of this journey, offering not only stability and recognition, but also challenges that will reward your ambition and capabilities.
- At HUGO BOSS, we do more than sell fashion. We promote excellence, authenticity, and a strong team spirit.
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.