Service Sales Specialist

The Körber Group is an international technology group with around 10,000 employees all over the world. It unites technologically leading companies with more than 100 production, service, and sales locations and offers its customers solutions, products, and services in the Business Areas of Körber Digital, Supply Chain, Pharma Systems, Tissue, and Tobacco.

The Supply Chain Business Area is the leading supplier of fully-integrated solutions for optimizing complex internal and external logistics processes. Under a common roof, the companies of this Business Area offer solutions in the fields of warehouse and conveying technology, palletization plants, software and logistics network controls as well as system integration

Your role in our team:

As a Service Sales Tender Specialist, your primary responsibility will be to excel in managing the end-to-end process of preparing and submitting  proposals related to our service offerings. You’ll collaborate with cross-functional teams, analyze bid requirements, and ensure the timely and accurate submission of proposals. Your expertise is critical in securing new service deals and in renegotiating existing contracts, maintaining strong client relationships.

 Preparation:

o    Analyze Bid Requests: Review proposal documents specific to service contracts, understand client requirements, and identify key evaluation criteria.
o    Coordinate Cross-Functional Efforts: Collaborate with service delivery teams, purchasing, engineering, legal, finance, and technical experts to gather necessary information for tender responses.
o    Draft Proposals: Prepare comprehensive and competitive service proposals, addressing client needs, pricing, terms, and conditions.
o    Quality Assurance: Ensure accuracy, consistency, and compliance with tender specifications for service offerings.

 Bid Management:
o    Timeline Management: Develop and maintain a calendar for service bids, ensuring timely submission.
o    Risk Assessment: Evaluate risks associated with each service and propose effective mitigation strategies.
o    Negotiation Support: Assist in negotiations with clients during the  evaluation process for service contracts, including renegotiations of existing agreements.

Stakeholder Engagement:
o    Client Interaction: Build and nurture relationships with potential clients seeking service solutions. Attend pre-bid meetings and address client queries related to service offerings.
o    Internal Collaboration: Work closely with service field sales and other customer service teams, engineering, and several internal departments, to enhance service proposal content.

 Market Intelligence:
o    Competitor Analysis: Stay informed about industry trends, competitor service offerings, and market dynamics.
o    Pricing Strategies: Provide insights on pricing models and positioning for service contracts based on market research.

 Documentation and Reporting:
o    Maintain Records: Keep track of all service-related tender documentation, including versions, approvals, and correspondence.
o    Performance Metrics: Monitor win rates, success rates, and feedback to improve future service tender submissions.

Your Profile:

• Degree in Industrial or Mechanical Engineering, or a related field


• Proven experience in managing bids or proposals, specifically for service contracts, preferably in a B2B industrial ecosystem.


• Strong organization skills, attention to detail, and ability to meet deadlines.


• Excellent communication and negotiation abilities.


• Familiarity with MS Office Suite, ERP SAP and CRM software, and document management tools.


• Solid English communication skills, both verbal and written.

Your Benefits

• Exciting tasks in a fast-growing, future-oriented industry player;


• Competitive salary package, with extra days off, including your birthday, flexible working hours, and remote work options;


• Health insurance for the whole family;


• Well-Being and Employee Assistance Program;


• Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt);


• A pleasant and collaborative working atmosphere.

Can you find yourself in this profile and contribute to something big? Then you are right at Körber. We are looking forward to getting to know you

Apply now and join our team!

Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to [email protected]. Eliana Cristina Costa Cruz is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.