Solve What Others Can't: French-Speaking Tech Support Porto

Complex tickets don't scare you. They excite you. If you love digging into an application error until you find the answer, this role was made for you.

You will

• Resolve complex problems that earlier support levels couldn't
• Support French-speaking users by ticket, chat and video call
• Verify data in the database to avoid errors
• Turn recurring incidents into improvement proposals

You have

• Native-level French and English B2
• MySQL, Postman, Slack and MS Office knowledge
• A calm, analytical and creative way of solving problems

We offer: Paid training, health insurance from day one, a meal allowance, and holiday and Christmas allowances.
[email protected] – French Helpdesk T3 – Porto