Supplier Claims Technician

Job Title: Supplier Claims Technician (Logistics)

Location: Cacia, Aveiro

Work Regime: Full-time & On-site

Step into a living ecosystem where the future of business is created and lived every day. Be part of it!

At LUZA Group, passion, perseverance, and the drive to excel define our path to success.

Founded in 2006, we are a Portuguese multinational with over 1,200 talented professionals and a turnover surpassing 30M. With a strong presence in key marketsPortugal, Spain, Morocco, Brazil, Mexico, the United States, and Chinawe deliver innovative solutions in engineering, IT, design, consulting, Industry 4.0, training, and recruitment. Our people and their talent power everything we do.

This is a moment of growth and opportunity. The future belongs to visionary minds. Will you join us?

Overview / Summary:

Our client is a global innovation and solutions partner, manufacturing low-emission and alternative fuel power needs. Its mission is to provide next-generation powertrain solutions as markets around the world transition to a more sustainable future.

Key Responsibilities:

• Manage claims related to supplier deliveries, ensuring timely and effective resolution;
• Establish direct communication with suppliers to align on corrective and preventive actions;
• Monitor supplier performance with a focus on quality and on-time delivery;
• Maintain updated records and reports on incidents and resolution statuses;
• Collaborate with internal teams, such as Production and Quality, to ensure efficient logistics processes;
• Participate in meetings with internal stakeholders and suppliers to align expectations and drive continuous improvement.

Requirements:

• Previous experience in logistics, claims management, or similar roles within the automotive industry;
• Fluency in Portuguese and English (spoken and written), essential for international supplier communication;
• Strong organizational skills, problem-solving abilities, and the ability to prioritize tasks effectively;
• Knowledge of claims management tools or ERP systems is a plus (e.g., SAP);
• Excellent communication skills and a collaborative mindset.

#VisionaryFuture - Build the future, join our dynamic ecosystem!