Swedish Client Advisor in beautiful Lisbon

Empresa : Workster

Descrição do Emprego - Swedish Client Advisor in beautiful Lisbon

Workster is partnering with a leading global company in digital services to recruit Swedish-speaking Customer Service Representatives for an exciting project in the streaming and entertainment sector. Based in Lisbon, this role is perfect for dynamic individuals who are passionate about helping customers and thrive in a fast-paced, multicultural environment.

Your Role

Provide outstanding support to users via phone, chat, email, and social media
Assist customers with account setup, login issues, and subscription management
Troubleshoot streaming, app, and technical problems
Guide users on payment queries and service changes (pause, cancel, renewals)
Maintain detailed and accurate customer records
Report trends and customer feedback to help improve the service

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Swedish Client Advisor in beautiful Lisbon

Descrição do Emprego - Swedish Client Advisor in beautiful Lisbon

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