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Swedish Speaking Customer Care Agent -Remote in Greece

icon briefcase Tipo de Emprego : Periodo Integral
icon remote-alt Remote / Work from Home

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Descrição do Emprego - Swedish Speaking Customer Care Agent -Remote in Greece

Patrique Mercier Recruitment FR is looking for a dedicated Swedish Speaking Customer Care Agent to join our team. If you have a passion for customer service and fluency in Swedish, this role offers a fantastic opportunity to help Swedish-speaking clients with their needs.


Responsibilities

  • Provide exceptional customer support to Swedish-speaking clients through various channels including phone, email, and chat.
  • Respond to customer inquiries, resolve issues, and ensure a positive experience.
  • Offer assistance with products and services while maintaining complete customer satisfaction.
  • Document and manage customer interactions and issues in the CRM system.
  • Stay up-to-date on product knowledge to provide accurate information and support.
  • Work collaboratively with team members to improve customer service procedures and outcomes.
  • Participate in training sessions to enhance skills and product knowledge.
  • Fluency in Swedish and English, both written and verbal.
  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle inquiries and resolve problems effectively.
  • Familiarity with customer service platforms and Microsoft Office tools.
  • Detail-oriented with excellent organizational skills.
  • Committed to delivering outstanding customer service.
  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
Original job Swedish Speaking Customer Care Agent -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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