System Engineer

1. ROLE

System Engineer

2. PURPOSE

As a System Engineer within the Operational Team, you contribute to the successful delivery of high-quality, secure, and efficient infrastructure and system solutions. Your focus lies in maintaining and supporting critical environments while actively driving improvements in automation, documentation, and technical excellence.

You identify client expectations by engaging directly with them and translate their operational needs into stable and scalable implementations under the guidance of the Team Lead.

3. DIMENSIONS OF THE JOB

You ensure infrastructure operations run according to defined procedures and planning, maintaining stability, reliability, and security across environments. You contribute proactively to task completion and process improvement within a defined scope.

4. KEY RESULT AREAS

1. Operational Infrastructure Excellence

Aim: Ensure system availability, operational stability, and compliance.

Activities:
- Provide Level 2 support for infrastructure and hardware systems.
- Conduct proactive patching and vulnerability mitigation.
- Troubleshoot issues in alignment with ISA-95, PURDUE or other industry standards.

2. Automation & Technical Innovation

Aim: Improve operational efficiency through scripting and automation.

Activities:
- Contribute to scripting efforts (e.g., PowerShell, Python) to automate operational tasks.
- Assist in the configuration and use of automation platforms (e.g., SCCM, Ansible).
- Support infrastructure deployments and configuration management.

3. Client-Focused System Support

Aim: Deliver tailored infrastructure solutions that align with client needs.

Activities:
- Engage with clients to understand system requirements.
- Translate expectations into technical specifications.
- Collaborate with colleagues to implement secure, scalable solutions.

4. Documentation & Knowledge Sharing

Aim: Ensure continuous improvement and effective information reuse.

Activities:
- Maintain clear, up-to-date documentation of infrastructure configurations and tasks.
- Share knowledge with peers to increase team efficiency and resilience.

5. Task Execution & Planning

Aim: Timely completion of assigned tasks within team priorities and planning.

Activities:
- Execute tasks assigned by the Team Lead, respecting priorities and timelines.
- Apply best practices and operational standards throughout execution.

5. PERFORMANCE CRITERIA

KNOWLEDGE AND EXPERIENCE

• Diploma: At least a professional bachelor's degree in a technical subject and/or an affinity with software development (Computer Science, IT, etc.)

• Knowledge: An affinity with:  Software packages, automation, infrastructure platforms (primarily Servers, Clients, Network)

•   Experience:  Minimum 2 years’ experience in a system engineering or infrastructure-related role.

• Running-in period: One to two months to get to know the way of working and processes of the organisation to be able to work on a project, six to nine months to be able to work independently (through on-the-job training)

• Languages: English, spoken & written, proficiency in local or other languages is an advantage in our international environment.

SKILLS AND ATTITUDES

- Results-Driven: Delivers reliably on assigned tasks, aligns with planning.

- Problem-Solving: Addresses technical issues with practical, short-term solutions.

- Functional Expertise: Understands tools and procedures relevant to infrastructure and operations.

- Accuracy: Demonstrates precision in documentation, patching, and diagnostics.

- Information Handling: Organizes and prioritizes technical data systematically.

- Collaboration: Communicates clearly in a remote, multicultural environment.

- Initiative: Shows proactive behaviour in improving processes and automation.

- Availability for travel

- Flexible working hours

- Participate in on-call rotations to support critical incidents 24/7.

- Act in line with the quality system

OBSERVATIONS AND OTHER RELEVANT NOTES FOR THE DEFINED POSITION:

In case the established requirements are not met, other aspects of the CV, such as experience, education, and/or skills, will be considered.

About us:

SOFYNE Active Technology has been integrating and deploying MES, LES and PLM solutions since 2005.

We support and advise more than 30 major industrial accounts in their innovation and digital transformation projects towards Industry 4.0.

With offices across Europe, we cover the audit, integration, evolution, application maintenance, support and change management needs of our customers.

Our approach is built around the framework and capabilities of a large company with the heart and soul of a small business, fostering high quality and performance services, agile development and added value for our clients, in the automotive, energy, aerospace and defense, consumer products and luxury sectors.

All this acquired knowledge is what enables us to best understand how these evolutions impact manufacturing information systems.

Sofyne Active Technology is certified with the international standard ISO27001.

Key Figures:

• 6 offices: Lyon (FR), Versailles (FR), Krakow (PL), Geneva (CH), London (UK), Porto (PT)
• 200 experts
• 35 customers (ranked in the Fortune Global 500)
• 30 000 days of project / year
• 1350 training days (2024)

SOFYNE is a talent maker!

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