Technical Information Operations Manager

Your role in our team

As Technical Information Operations Manager, you will lead and continuously improve all operational activities within the Technical Documentation function. You will ensure that high-quality, compliant, and user-centric documentation is delivered for both standard product development and customer-specific project business. In this role, you will strengthen global documentation capabilities with an international approach and a strong focus on digital formats, while governing standards, processes, tools, and quality without performing operative authoring activities yourself.

• You lead and continuously improve all operational activities within the Technical Documentation function and ensure reliable, high-quality delivery across standard product and project business


• You manage a hybrid team of internal employees and external authors, ensuring unified workflows, strong collaboration, high productivity, and consistently high output quality


• You define team priorities, allocate resources, and set delivery schedules based on PLM and project requirements


• You monitor documentation KPIs, quality standards, and user feedback and initiate improvement measures to further enhance efficiency and user value


• You ensure the timely delivery, maintenance, and release of documentation and govern documentation standards, structured authoring, modular content, terminology, information architecture, metadata, and content workflows


• You oversee CCMS/DMS platforms and drive the adoption of automation and AI-supported tools to modernize the documentation landscape


• You ensure compliance with ISO/IEC 82079 and relevant EU regulatory requirements, especially the EU Machinery Regulation, while helping scale documentation processes toward global standards


• You drive global documentation capabilities and scalable content workflows, including the management of localization and translation processes via external partners


• You collaborate closely with PLM/R&D, Engineering, Project Execution, Customer Service, CE/UL, and international stakeholders to support product-level and project-specific documentation requirements


• You foster modernization, automation, and future-ready content strategies within the Technical Documentation function

Your profile 

• You hold a degree in Technical Communication, Engineering, Information Management, Communication Studies, Media Studies, Journalism, Linguistics, or a related field


• You bring professional experience in technical documentation, including team and/or project leadership responsibility


• You have experience working with hybrid teams and possess strong vendor and stakeholder management skills


• You have strong knowledge of EU compliance requirements and the ability to scale documentation processes internationally


• You are proficient with structured authoring, CCMS/DMS technologies, and digital documentation ecosystems


• You demonstrate strong leadership, coaching, and people management capabilities in an international and matrix-oriented environment


• You are skilled in workflow automation, content governance, and emerging documentation trends such as AI-assisted authoring and digital twins


• You have excellent English and German language skills, strong communication and collaboration abilities, and a continuous improvement mindset focused on scalability, efficiency, and digital maturity

Your benefits

We combine the benefits of a medium-sized company with the advantages of a corporate group:

• A safe workplace in a growing, future-oriented industry


• Work in mixed mode: Home Office / On-site


• Clear rules for the on-site work mode


• Modern IT equipment at the workplace


• Working in an international environment


• International projects


• Additional benefits may vary depending on the country and location

Your working environment

Körber Supply Chain Automation is a leading developer of automated intralogistics systems and dynamic automation solutions. We offer comprehensive services, including consulting, planning, software development, project implementation, maintenance and support services - all from one source. Our projects cover a wide range, from simple to very complex, across a variety of industries.

Apply now and join our team!

Ready for your next step? Click on ‘Apply now’ to get started right away! As long as the position is advertised, you can apply at any time.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

If you have any questions or technical problems, please send us an e-mail to [email protected]. Alex Fur is the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.