Technical Support for DJI - German speaker relocation pack

Are you the best professional solving technical issues? Can you transform a problem into a good experience? 

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

Our Client DJI is a global leader in drone and imaging technology. The company is driven by the belief that creativity is at the heart of innovation, providing creators with advanced tools to bring their ideas to life.

What you'll do

• Provide Multilingual technical support consultation services to users through various channels such as phone, online, and email; 
• Provide users professional technical solutions and capable of conducting technical knowledge output and training; 
• Handle customer complaints and comfort customer's emotions, establish good communication with users, and enhance user experience; 
• Collect and analyze user feedback to optimize existing products and service processes; 
• Collaborate with other team members to achieve department goals.