Translation Project Coordinator (Full Remote/Full Time) - Gaming

About the company

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. 

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. 

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.   

Experience our side of life. For more information, visit www.side.inc. 

About the role 

The Translation Project Coordinator supports the day-to-day execution of localization projects by coordinating resources, schedules, workflows, and communications to ensure efficient, high-quality delivery. Reports to the Operations Manager and works closely with Project Managers.

Key responsibilities

• Oversee project schedule and progress to ensure timely, high-quality delivery.

• Create, maintain, and improve documentation to ensure visibility, accuracy, and efficiency.
• Identify and troubleshoot operational challenges, proactively mitigate risks, and escalate issues to management as needed.
• Conduct project scoping, effort estimation, timeline planning, and feasibility assessments.
• Manage client and vendor communications effectively, maintaining strong stakeholder relationships and ensuring clear expectations and timely updates.
• Demonstrate adaptability and flexibility by proactively responding to shifting project requirements and business priorities.
• Support Project Manager responsibilities as needed, including coverage during absences.
• Coordinate and manage multiple projects simultaneously, effectively prioritising tasks based on urgency, impact, and business objectives.
• Select and allocate appropriate resources to projects, balancing quality, efficiency, and profitability.
• Maintain a high level of responsiveness and professionalism in all communications.
• Support cross-functional tasks, including machine translation deployment, LQA coordination and implementation of new tools or technologies.
• Conduct quality assessments on project deliverables, including sanity checks and editing distance analysis.
• Monitor project financial performance, including budget, margin, and resource utilisation.
• Track and report on project delivery, quality, and operational KPIs.

Compliance and Ethics

• Ensure team adherence to company Security, Confidentiality, and Health & Safety policies.
• Comply with IT and HR procedures and ensure team-wide compliance.
• Uphold ethical business practices, ensuring all actions align with the company's values.

Knowledge, Experience and Skills

• At least 1 year of experience in project coordination, preferably within the video game, localization, or language services industry.
• Experience coordinating or leading teams, with strong mentoring skills and the ability to lead by example.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to manage multiple priorities and perform effectively under tight deadlines in a fast-paced environment.
• Proactive, adaptable, and solution-oriented mindset with a strong sense of ownership and accountability.
• Proficiency in CAT tools (e.g., memoQ) and familiarity with project management platforms.

What we offer:  

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the well-being of our employees and have a dedicated employee well-being program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. 

Working Condition: 

• Fully remote within Portugal
• Full Time Uncertain Term Contract
• Working Hours: 13:00 – 21:30 local time

ALL APPLICATION MUST BE SENT IN ENGLISH