Video Content Moderator

Position: Video Content Moderator (German)

Location: Porto, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy

REQUIREMENTS:

• Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
• 6 months of experience in relevant field is preferred
• Ability to cover weekly shift rotation including occasional nights and weekends
• Tolerance to sensitive content in videos
• Strong computer skills
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently

BENEFITS:

• International community
• Modern office in a city center with open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from colleagues with coaching and mentoring opportunities
• Health and Wellbeing initiatives
• Monthly meal allowance and much more

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2

• Gross €1100 EUR base +7.63/ day € meals
• singing bonus of €3,000 EUR (available until end of May) (paid in 4 installments within first 12 months)
• 07 May/ 12 June
• Airfare up to €400 reimbursed at the end of 6 months employment, Relocation coming from abroad: room in shared apartment for max 12 months - rent of €280, utitlies and bills included. discounted directly from payslip. Relocation wtihin PT: no accomodation provided unless candidate currently living in accomodation provided by competitor.
• 24/7 Monday to Sunday rotative shifts: 07:00 - 16:00, 14:00 - 23:00, 22:30 - 07:30. Ensure candidate meets mandatory requirements; education degree (minimum 12th grade); clean Criminal Record; a valid work permit, residence card or authorization to work in Portugal; and the language level