We re Hiring! Customer Support Agent - Spanish & English - Lisbon (Full-time)

As a global outsourcing player, INTELCIA has been combining talent, technology and processes for 20 years to offer a service and skills tailored to international standards to its clients around the world.



Location: Lisbon

Contract Type: Full-time

Department: Customer Support / Contact Center

Are you passionate about helping others and looking for a new opportunity in Lisbon? We’re looking for motivated Customer Support Agents fluent in Spanish (native or bilingual) with good command of English (minimum B1) to join our team!



💼 What we’re looking for:

Native or bilingual Spanish (mandatory)



English level B1 minimum (mandatory)



Completed secondary education



Previous experience in contact center/customer support (valued)



Strong communication and active listening skills



Team spirit and customer-focused mindset



Availability for rotating shifts (if applicable)



🛠️ Your responsibilities:

Provide support to customers via phone, email or chat



Clarify doubts and resolve issues efficiently



Accurately log all interactions in the system



Ensure a high level of customer satisfaction and professionalism



✅ What we offer:

Full-time employment contract



Paid initial training



Dynamic and multicultural work environment



Career growth opportunities



Office-based position in central Lisbon



Join us and be part of a team that values people like you!



#Intelcia #WeDreamWeCareWeDo #MoreHumanThanEver #PT



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