With Relocation Support- German Speaking Customer Advisor in Lisbon

Key Responsibilities

• Provide timely and professional responses to customer inquiries via phone, email, and chat.
• Assist customers with product-related questions, order issues, and technical support.
• Resolve customer concerns and escalate complex matters to the relevant teams.
• Deliver clear and effective solutions to ensure customer satisfaction.
• Maintain accurate records of customer interactions and resolutions in the CRM system.

What We Are Looking For

• Fluency in German (C2 level) with strong English communication skills (B2 level or higher).
• Strong problem-solving abilities and excellent communication skills.
• Flexibility to work in rotational shifts, including night shifts and weekends.
• No experience necessary – entry-level candidates are welcome.
• Must be available to work on-site in Lisbon.

What We Offer

• Competitive salary with an attractive benefits package.
• Private health insurance.
• Paid training to help you succeed in the role.
• A diverse, supportive, and dynamic work environment.
• Opportunities for career advancement and growth within the company.