Customer Advisor for retail project

Customer Advisor for a retail project - Danish Speaker- Full Remote (m/f/x)

Do you want to live a rewarding career, on behalf of the world’s most exciting travel community? Join our multicultural team and make a real impact on our client’s business every day. We're bringing on board a Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

What you’ll be doing at Webhelp

As a Danish-Speaker Customer Support Advisor for a Retail project , you will:

• Communicate efficiently with customers through a variety of channels (voice and/or written)
• Identify, understand and deflect customers’ purchase hesitancies
• Identify and act on opportunities to upsell and cross-sell
• Retain the customer and reduce return rates
• Have awareness and Knowledge about client’s products
• Advise products on customer-specific needs
  

We’ll be a great match if you:

• Have a high level of Danish (written and oral) and fluent in English (B2)
• Have at least 6 months of experience in sales through service
• Have excellent verbal and written communication skills coupled
• Know about retention and flexibility
• Have effective communication and argumentation and are objective-driven 

If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

What we offer you:

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance paid in voucher card (net)
• A Bring a Friend Program with attractive incentives
• Private Health Insurance from day 1
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Flexible Schedule
• Work in a diverse environment with people from over 75 nationalities
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
• We promote inter-company mobility to work at any of our sites around the world
• Workplace: Full Work From Home (for people already based in Portugal)

“Working at Webhelp has been a rewarding experience, full of challenges and many positive comments from our customers. I like being myself in the personalized and quality service I provide.” – Samantha Oliveira – Customer Advisor

Who we are

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. Bychoosing Webhelp , you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp and you will have the opportunity to be part of a multicultural team, a fast-pacedenvironment,and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

If this sounds like you, join us!

Webhelp is an equal-opportunity employer.

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.