Japanese speaking Online Retail Advisor

Japanese speaking Online Retail Advisor (Work from HOME in PORTUGAL)

Are you ready to work from your home office in PORTUGAL? We are looking for fluent Japanese speakers with a good command of English who would like to work on a contract basis in an international environment but from the comfort of their home. This position will be for our client – a global outsourcing partner. 

As an Online Retail Support Advisor you will represent an online fashion store and help your customers from Italy via phone and email. Listening to customers’ questions and concerns, providing the best possible answers and solutions, troubleshooting regarding orders, deliveries, payments and returns and providing information about fashion products will be part of your daily tasks and responsibilities.

We are looking for candidates who have:

Excellent communication skills both verbally and written in JAPANESE

Good command in English

Previous experience in a customer service or sales role

Ability to multi-task

Eagerness to learn and develop

The interview process for this role is done remotely via phone, skype and online tests. This is a freelance contract based role, 40 hrs p.week - with earnings of 1542 EURO p.m. 

About Company

Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.