Spanish Speaking Content Moderation for Social Media

Competitive salary with benefits package, paid 14 time s a year ;

Meal Allowance;

Private H ealth I nsurance;

A bright, modern, and exciting place to work ;

Several training and career development opportunities ;

Team events ;

22 paid vacation days⁠ ;

Free fruit, coffee and beverages and vend ing machines ;

Wellness break.

From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;

You will review, audit and moderate contents from the end customer and  copyright;

You'll take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;

You'll analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;

You will be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;

You will make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.

Fluent, verbal and written in Spanish (C1);

Fluent, verbal and written in English (B2);

At least 6 months of relevant experience in related fields;

Strong customer service oriented skills;

Tolerance for repetitive work in a fast-paced, high production work environment;

Ability to work as a team member, as well as independently;

Ability to multitask, possess critical reasoning skills and communicate effectively;

Fast learner, diligent worker.

Willing and able to work on rotative shifts (24/7);

Able to rotate shifts to help address client customer and business needs;

You are expected to provide background clearance (certificate for highest level of education, references from previous employment, clean criminal record).