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Customer Care 1 year Internship - French & English Speaker

salary Salary :

€920 monthly

icon briefcase Tipo de Emprego : Estágio

Número de Aplicantes

 : 

000+

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Descrição do Emprego - Customer Care 1 year Internship - French & English Speaker

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly: our network, our partners, ourselves.


Don’t stop reading, the best part’s coming up


Internship details:



  • Languages: French and English speakers (both mandatory!) / Portuguese, Spanish or Polish (nice-to-have)

  • Location: This internship is on-site, in Lisbon at Amoreiras Square

  • Contract Type: Internship - 3 months with possible extension or conversion to full-time

  • Salary: 920EUR gross monthly + 10.20 per/ day of meal allowance paid by Coverflex

  • Working hours: 9-hour shifts between 7 AM and 10PM (Portuguese time) with 1 hour for lunch break, with two consecutive days off per week.


How You’ll Shape Our Story:


Key Responsibilities during the Internship:



  • Assist customers via multiple channels: calls, emails and more

  • Investigate and resolve issues by identifying root causes and solutions

  • Monitor our charging network and act quickly to address any incidents

  • Master various tools and knowledge bases to provide excellent support

  • Communicate effectively with internal teams and external partners


This Is About You, Not Us :



  • Languages: Fluency in French and English (written and spoken), other languages like Portuguese, Spanish, or Polish are a big plus!

  • Empathy: You understand and care about the user experience

  • Communication: Excellent written and verbal skills, adaptable to various channels

  • Proactive Attitude: You work well independently in a fast-moving environment

  • Passion for Sustainability: Enthusiasm for electric mobility is a strong advantage

  • Location: Based in Lisbon or willing to relocate. Must be flexible to work rotating shifts.


How you'll be Powered up?



  • Free office snacks and unlimited coffee & Meal allowance for every worked day

  • Hands-on experience in a dynamic, multi-country operation.

  • A chance to develop professional communication and problem-solving skills in both English and Polish (Spanish, French and Portuguese are a plus).

  • Insight into the growing electric mobility sector.

  • Possibility to turn into a Full-Time contract


‍‍‍ Our Promise To You


The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 


 

Original job Customer Care 1 year Internship - French & English Speaker posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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