Salary :
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Join our Customer Success (CS) Team, the cornerstone of Agicap's mission to support and delight our customers. Within this team, you will be part of the Integration Engineering Team, responsible for integrating client data into Agicap and ensuring seamless connectivity between their tools and our platform.
In the Integration Engineering Team in Lisbon you'll join a dynamic, multicultural team with representatives from all our European markets, aiming to unify as one cross-market team in the coming months. It's a great time to join as an intern and take on real responsibilities from day one!
Your responsibilities
Data Integration & Troubleshooting
• Debug, update and implement client data connections, primarily via SFTP, Connector (Chift/ Flowwa) and API, ensuring long-term stability and client satisfaction.
• Act as a technical resource for clients during their onboarding, helping them define the data they need to integrate and selecting the best connection methods.
• Participate occasionally in client-facing interactions (calls or email exchanges) with technical or finance stakeholders to clarify needs and validate solutions.
To succeed, you'll need to:
• Understand the technical needs of B2B clients across various sectors and translate them into actionable integration tasks.
• Be familiar with tools and protocols such as SFTP, API, SQL, Python scripts, and Excel to ensure proper connectivity between client systems and Agicap.
Training will be provided, but a strong eagerness to learn and foundational technical knowledge are essential.
Why this role:
- Work with diverse stakeholders, including technical experts and cross-functional CS teams.
- Deepen your understanding of how clients operate and explore innovative ways to automate data transfers across systems.
- Be part of a startup environment in a company that has a lot of traction and is transitioning to bigger clients.
- Enjoy real responsibilities
What we're looking for:
- Versatile and eager to learn: You thrive on learning through experience and are comfortable navigating technical challenges independently.
- Results-oriented: You focus on delivering outcomes that matter and try to be as efficient as possible.
- Fluent in French and proficient in English: You can speak perfectly French with our clients and English with your colleagues.
What we offer:
- A key internship opportunity (6 months) to join a fast-growing startup and contribute to the growth of our international hub.
- A beautiful office in the heart of Lisbon, right in one of Europe's top rising tech hubs.
- Great opportunities to advance your career within a fast-growing international company, with potential for a full-time role after the internship.
- Daily challenges working with technical teams and client stakeholders.
- A highly entrepreneurial environment that is empowering, educational, and offers a lot of autonomy.
- A vibrant and passionate work atmosphere with a true team spirit to help Agicap grow internationally.
- A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians.
- Daily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipment.
- AGICAP is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity!
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