Descrição do Emprego - Swedish and Norwegian-Speaking Customer Support in Lisbon
Dreaming of working in a warmer climate while building an international career in customer service? Our client is looking for a Swedish and Norwegian-speaking Customer Service Agents to join their team in Lisbon, Portugal.
In this role, you might be native level in one of the two languages, and able to handle customers with fluency for the second market.
Join an exciting project supporting small and medium-sized businesses with innovative payment solutions while delivering outstanding customer experiences. Enjoy a full-time position with a structured onboarding and a salary of 1,363.32 € including accommodation.
About the company
Our client is a Sweden-based financial technology company, now part of a global digital payments leader, providing innovative point-of-sale solutions for small and medium-sized businesses. Through a smartphone-based app and a range of tools including card readers, invoicing, and online store solutions, they enable merchants to manage sales, accept payments, and grow their business efficiently across Europe and South America.
What will you do?
Be the primary point of contact for customers via phone, email, and chat
Support user onboarding and assist with new account creation
Help customers with orders, deliveries, and logistics-related questions
Troubleshoot technical issues related to the app, card reader, and accessories
Assist with financial queries such as transactions, deposits, and reports
Provide clear and professional information about products and services
Escalate complex cases to relevant departments when necessary
Ensure high customer satisfaction through effective problem-solving
About Lisbon
Lisbon offers a unique lifestyle combining sunny weather, beautiful beaches, and a vibrant cultural scene. With its affordable living, welcoming atmosphere, and growing international community, it is an ideal destination for professionals seeking both career growth and quality of life.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic–speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.
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