Assistant Sales Manager

Assistant Sales Manager (EBC -Arabic Speaker) - Marriott International, Inc

11.05.2024

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Job Number 24078396
Job Category Sales & Marketing
Location Qabila Westbay Hotel, Diplomatic Street, West BayArea, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Contact appropriate individual or department(e.g., Sales, Data Administration, Accounting) as necessary to resolveguest calls, requests, or problems. Use sales techniques that maximizerevenue while maintaining existing guest loyalty to Marriott,including up-selling. Determine and give complimentaries to guests asgifts for their patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests, changes, and cancellations receivedby phone, fax, or mail. Enter Marriott Rewards information intoappropriate software when taking guest reservations. Answer, record,and process all guest calls, requests, questions, or concerns. Performgeneral office duties to support Sales & Marketing (e.g., filing,sending emails, typing, faxing).

Assist managementin training and motivating employees; serve as a role model. Followall company policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets. Welcome andacknowledge all guests according to company standards; anticipate andaddress guests’ service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare andreview written documents accurately and completely; answer telephonesusing appropriate etiquette. Develop and maintain positive workingrelationships with others; support team to reach common goals; listenand respond appropriately to the concerns of other employees. Monitorthe performance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diplomaor G.E.D. equivalent.

Related Work Experience: At least 2-yearsof related work experience.

Supervisory Experience: Nosupervisory experience.

License or Certification: None

Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture. We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.

Full Job Description

Take Your Hiring to the Next Level

Job Number 24078396
Job Category Sales & Marketing
Location Qabila Westbay Hotel, Diplomatic Street, West BayArea, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Contact appropriate individual or department(e.g., Sales, Data Administration, Accounting) as necessary to resolveguest calls, requests, or problems. Use sales techniques that maximizerevenue while maintaining existing guest loyalty to Marriott,including up-selling. Determine and give complimentaries to guests asgifts for their patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests, changes, and cancellations receivedby phone, fax, or mail. Enter Marriott Rewards information intoappropriate software when taking guest reservations. Answer, record,and process all guest calls, requests, questions, or concerns. Performgeneral office duties to support Sales & Marketing (e.g., filing,sending emails, typing, faxing).

Assist managementin training and motivating employees; serve as a role model. Followall company policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets. Welcome andacknowledge all guests according to company standards; anticipate andaddress guests’ service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare andreview written documents accurately and completely; answer telephonesusing appropriate etiquette. Develop and maintain positive workingrelationships with others; support team to reach common goals; listenand respond appropriately to the concerns of other employees. Monitorthe performance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diplomaor G.E.D. equivalent.

Related Work Experience: At least 2-yearsof related work experience.

Supervisory Experience: Nosupervisory experience.

License or Certification: None

Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture. We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four andfive-star independent hotels, each offering unique and memorableexperiences. Each hotel is thoughtfully chosen for its quality,originality, bold character, and ability to offer today’s traveler arange of unique experiences suited to their individual sense of styleand adventure. All Autograph Collection hotels look to attract TheIndividualist, the brand's target consumer. The Individualist issomeone who uses travel as an opportunity to add to their personalnarrative – in essence they are hand selecting our hotels whether forpersonal or corporate travel because it is much more than simply aplace to rest. In joining Autograph Collection, you join a portfolioof brands with Marriott International. Be where you can doyour best work, begin your purpose, belong to anamazing global team, and become the best version of you.This job has been sourced from an external job board.
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