Duty Controller Operations Support Center

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the endtoend value chain to fortifying a true ecommerce experience to the launch of digital freight marketplaces and much more. At Qatar Airways Cargo we launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap we are looking for talents the bold the imaginative and the changemaker. All of whom will support Qatar Airways Cargos position as a true leader in the air freight industry. If you want to make an impact to grow your experience and to challenge your comfort zone then join us at Qatar Airways Cargo and be part of The Next Generation of changemakers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways

Cargo Operations team as a Duty Controller Operations Support Center .

in our office in Doha.

Join the #MovedByPeople family and leave a mark as part of Cargo Operations. We care we lead and we have fun managing small to largescale business transformation projects to offer simple service to our customers while connecting global communities.

About the role

The role involves leading the global screening of cargo for sanctions and dualuse goods and involves making important decisions regarding export and import. You will be responsible for conducting specialized riskbased assessments and analysis based on the screening outcomes for sanctions and dualuse goods as well as provide support to network stations on a 24x7 basis answering questions and handling escalations related to the cargo sanctions compliance program. Furthermore you will ensure that daily operations remain safe and compliant and any issues are escalated to relevant management personnel as per the escalation matrix.

As part of your role your additional responsibilities will include but not limited to the following:

• Comply with global sanctions and dualuse goods regulations through cargo screening and remediation according to business requirements.
• Ensure prompt and timely response to emails and calls effectively investigate issues analyse authorize or provide solutions for uninterrupted cargo operations on a 24/7 basis.
• Provide specialized and expert operational/compliance solutions on a 24x7 basis to facilitate seamless operations.
• Log investigate and provide response to the sanctions and dualuse goods compliance queries from Doha or network stations within the set timelines.
• Follow the defined escalation matrix depending on the complexity and potential operational risks associated with the situation.
• In case of aircraft accidents / incidents in Doha or in the network provide support to the Cargo Emergency Support Center.
• Support the Cargo Sanctions and Crisis Manager with the development of the processes and procedures required to standardize and streamline import and export procedures across the business unit and facilitate the compliance of import and export activities relating to the business in accordance with all national and international regulations and controls.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.

Our best is here and still to come. To us impossible is only a challenge. Join us as we dare to achieve whats never been done before.

Together everything is possible

Qualifications

About you

• Bachelors degree or equivalent with at least 4 years of jobrelated experience Certified as Sanctions Specialist/Export Controls or similar certification is desirable
• Strong knowledge of global sanctions and export control issues as well as dualuse commodities compliance knowledge of air cargo industry with awareness of special cargo loads and CIQ are preferred
• Understanding of compliance reporting investigations and root cause analysis
• Data driven with advanced MS Office skills as well as strong quantitative and analytical skills
• Excellent spoken and written English skills with strong persuasion and influencing capabilities ability to speak other foreign languages is an advantage
• Ability to work with cross functional teams in a faced paced working environment

About Qatar Airways Group

Our story started with four aircraft. Today we deliver excellence across 12 different businesses coming together as one. Weve grown fast broken records and set trends that others follow. We dont slow down by the fear of failure. Instead we dare to achieve whats never been done before.

So whether youre creating a unique experience for our customers or innovating behind the scenes every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

How to apply

If youre ready to join a progressive team and have a challenging and rewarding career then apply now by uploading your CV and completing our quick application form.

This job has been sourced from an external job board.
More jobs on