Number of Applicants
:000+
Job description
Accountable for ensuring all spa team members are capable and proficient in all their respective duties and day-to-day operational activities to meet with the spa’s objectives and standards
Experience Needed :
- Min. 4 years working experience in managing spa operations
- Min. 3 years working experience in training of treatments and customer service
- Good knowledge and experience with Spa operations
- Excellent training skills
- Have knowledge in computer system, Microsoft Word and Excel, Powerpoint and be familiar with spa software systems
- Good knowledge in handling guest complaint and ability to perform service recovery
- Good English and Arabic language skill and communication skill
- Excellent supervisory skill, with emphasis on “ people management” and high emotional intelligence
- Excellent sales skills
- Excellent organizational and administrative skills
- Hospitality certification or degree preferred
- Certification in Beauty Therapy treatments e.g. CIBTAC, ITEC, CIDESCO preferred
Personal Attributes
- Excellent communication and reporting skills
- Have positive working attitude and able to work under pressure
- Excellent treatment and guest service training skills
- Have the ability to manage the development and implementation of guest service strategies
- Experience in retail industry an advantage
- Strong work ethics
- Time keeping and punctuality, flexibility
- Role model: Sets a good example at all times
- Revenue driven
Job Type: Full-time
Job Type: Full-time
Pay: From QAR5,000.00 per month
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