TS Systems Engineer

About the Role:

In this role, you will be part of the IT Service Management team by supporting the Change Controller. The Change Controller is responsible for managing the activities of the change management process for Qatar Airways IT. This role is responsible for all of the administrative functions associated with the Change Management program. These duties include maintaining the CAB (Change Advisory Board) meeting schedule as well as preparing the agenda; publishing important reports required for IT management, and publishing the CAB (Change Advisory Board) meeting minutes; updating the policies and procedures guide as required by IT Management; and assisting with the publishing of any change management reports required to support business management and the CAB.

Key Responsibilities:

1. Apply a structured methodology and lead change management activities.
2. Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
3. Support communication efforts - Support the design, development, delivery and management of communications.
4. Assess the change impact - Conduct impact analyses, assess change readiness and identify key stakeholders.

Additional Responsibilities Include:

• Complete change management assessments.
• Identify, analyze and prepare risk mitigation tactics.
• Identify and manage anticipated resistance.
• Consult and coach project teams.

Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

Skills and Qualifications:

• Bachelor's Degree in Computer Sciences/IT Management or equivalent qualification with minimum 4 years of relevant experience in the technology domain with business support or analyst, preferably in an IT services industry.
• A solid understanding of how people go through a change and the change process.
• Experience and knowledge of change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.

... (remaining qualifications details preserved)