Accommodation Officer

ob Summary

To assist in the administration of the Human Resources function ensuring its overall efficiency and effectiveness within the property.

Job Responsibilities 1

Manage all aspects of the Employee housing to maintain appropriate living standards

Liaise with the maintenance and cleaning companies to rectify maintenance and hygiene issues in a timely manner

Conduct a weekly room inspection to ensure the maintenance of cleaning standards and abiding to the accommodation rules and regulations

Maintain an up to date accommodation contract documentation to ensure leases are renewed before expiry

Handle emergency situations promptly to ensure the well being of the Employees in the accommodation

Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

Comply with the hotel environmental, health and safety policies and procedures

Skills

Job Knowledge & Skills

• Excellent administrative and organisational skillsA keen eye for detail and a methodical and diligent approach to ensure quality and accurate results to any given taskA great customer service orientationComputer literate including use of Microsoft Office, in particular ExcelAble to adapt quickly to changeEffective communicatorEnthusiasmProfessional appearance

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

3 years of experience in accommodation supervision/management and/or housekeeping gained from hotels or hospitals.

Competencies

Collaboration

Accountability

Resilience

Quality

Leadership

Inventory Management L2

Employee Moves L2

Building Maintenance L2

Work Order Management L2

HSE L2

Education

Bachelor's Degree in Hotel Management or any related field