Account Support Associate - Remote Work

Katara Hospitality is seeking a dynamic and experienced Account Support Associate to join our team in a remote work capacity. As an Associate Level position, the ideal candidate should have a minimum of 4 years of relevant experience in account support or a similar role.

Responsibilities: 1. Provide support to the Account Manager in managing client accounts and relationships. 2. Assist in preparing financial reports, statements, and analysis. 3. Handle customer inquiries and resolve issues in a timely and professional manner. 4. Coordinate with internal departments to ensure seamless communication and efficient workflow. 5. Assist in developing and implementing strategies to improve customer satisfaction and retention. 6. Maintain accurate records of client interactions and transactions.

Requirements: 1. Bachelor's degree in Business Administration, Finance, or related field preferred. 2. Proven experience in account support or a similar role. 3. Strong communication and interpersonal skills. 4. Solid understanding of financial principles and reporting. 5. Excellent organizational and time management skills. 6. Ability to work independently and in a team environment. 7. Proficiency in MS Office, particularly Excel and PowerPoint.

Personality traits: 1. Reliable: Ability to be counted on to complete tasks accurately and on time. 2. Adaptable: Willingness to adjust to changing priorities and work environments.

Soft skills: 1. Time management: Ability to prioritize tasks effectively and meet deadlines. 2. Teamwork: Capacity to collaborate with colleagues and contribute to a positive work environment.

Benefits: 1. Profit sharing: Opportunity to partake in the company's success. 2. Company equipment: Provided to facilitate remote work. 3. Paid overtime: Compensation for additional hours worked.

Working environment: At Katara Hospitality, we strive to cultivate leaders who foster inclusivity and mentorship, creating a supportive and empowering work environment for all employees.

Deadline to apply: May 17, 2024

Equal opportunity statement: Katara Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.