Call Center Representative - Remote Work

Job Description:

RasGas Company Limited is seeking a Call Center Representative to join our team in a remote work capacity. As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone and online channels. The ideal candidate will have at least 4 years of experience in a similar role and possess strong communication skills.

Responsibilities: - Handling customer inquiries and issues via phone, email, and chat - Providing accurate information about products and services - Resolving customer complaints in a professional manner - Updating customer records in the database - Escalating issues to the appropriate department when necessary - Meeting and exceeding performance metrics and goals

Requirements: - 4 years of experience in a call center or customer service role - Proven track record of providing excellent customer service - Excellent communication skills - Ability to work in a fast-paced environment - Strong problem-solving skills - Passionate and resilient personality traits - Analytical skills and leadership abilities - High school diploma or equivalent

Benefits: - Remote work flexibility - Dental insurance - Training and professional development opportunities

Working Environment: At RasGas Company Limited, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is passionate, dedicated, and committed to delivering exceptional service to our customers.

Equal Opportunity Statement: RasGas Company Limited is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

Deadline to apply: 2024-06-27

If you meet the requirements and are ready to join a dynamic and global team, apply now to be considered for the Call Center Representative position at RasGas Company Limited.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.