Client Support Officer - Remote Work

As a Client Support Officer at Sidra Medicine, you will be responsible for providing remote support to our valued clients. This position requires a high level of professionalism, excellent communication skills, and a passion for delivering exceptional customer service.

Responsibilities: 1. Respond to client inquiries and provide technical assistance via phone, email, or chat 2. Troubleshoot and resolve client issues in a timely manner 3. Maintain accurate records of client interactions and transactions 4. Collaborate with other team members to ensure a seamless client experience 5. Identify opportunities to improve our client support processes and procedures

Requirements: 1. Bachelor's degree in a related field 2. Minimum of 4 years of experience in a client support role 3. Excellent verbal and written communication skills 4. Strong problem-solving abilities 5. Reliable and passionate about providing outstanding client service 6. Ability to work effectively in a team environment 7. Exceptional time management skills

Personality traits: reliable, passionate Soft skills: teamwork, time management

Benefits: - Joining Bonus - Paid sick leave - Paid Time Off (PTO)

Working environment: At Sidra Medicine, we foster a culture that cultivates leaders who promote inclusivity and mentorship. We encourage professional growth and development within a supportive and collaborative environment.

Deadline to apply: 2024-05-22

Equal opportunity statement: Sidra Medicine is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.