Number of Applicants
:000+
This job is no longer accepting applications.
Scroll down below to view similar jobs .
Job location
IT Technician M/F
Position description
Job title
IT Technician M/FContract type
Permanent ContractRoles and responsibilities
Job Summary:
Provide IT support on IT issues in accordance with BOURBON IT Standards and by using support of Helpdesk to ensure efficient and effective IT technical support. Ensure IT equipment’s availability and reliability on board vessels and at the office in an efficient manner.Duties and Responsibilities:
Respond to technical service requests for internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, networked systems, software applications, and all other related IT infrastructure. Manage the provision of equipment including laptops, desktops and mobile devices (comprising network and pertinent application access). Instruct users of procedures and ways how to deal with Help desk to solve their specific issues. Stay in contact with ships to solve faster, faced issues on onboard communication plants and communicate with IT Corporate to resolve issues. Manage users, groups and permissions through Microsoft Active Directory. Document internal procedures and guidelines. Provide IT maintenance and support to sites and vessels: installing and maintaining workstations and infrastructure servers, multifunction printers and mobile devices. Monitor back-up and UPS devices. Analyse and provide technical solutions to new and ongoing incidents and requests within SLA agreements, documenting solutions as required. Develop root cause analysis and corrective actions plan. Monitor and support the telecom links between the corporate network and the site / vessels (satellite links, leased lines, VPN, etc.). Trigger any anomaly related to the IT environment and suggest alternatives to manage and resolve issues. Define yearly budget and deal with replacement of office equipment or overhaul in order to optimize costs. Manage internal and external stakeholders, suppliers to source identified needs in fair and long-term relationships. Assist in audits preparation and realisation, and follow up on observations and non-conformities. Responsible of the mailing list and the server access and manage the intranet user rights as per departmental requirements. Perform any cognate duties as may be assigned by Management.Qualifications, Skills and Experiences
Candidate’s profile:Position location
Job location
Africa, Mauritius Island, BambousCandidate criteria
Minimum level of education required
1 - High School diplomaMinimum level of experience required
2-3 yearsLicenses (seafearers only)
A-II/5 _Able Seafarer DeckLanguages
English (2 - Intermediate ++)Organisation
A market leader in offshore marine services, BOURBON offers the most demanding offshore energy operators a broad range of surface and subsea marine services for oil & gas fields and wind farms. These services rely on a modern & standardized fleet of 248vessels and on the skills of more than 5,400 highly qualified professionals. Constantly striving for operational excellence, the group provides a local service for customers in the 36 countries in which it operates, guaranteeing the very highest standards of quality and safety. In 2022, BOURBON achieved adjusted revenues of over €542 million.This job is no longer accepting applications.
Scroll down below to view similar jobs .
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.