Chat Support Associate - Work from home

As a Chat Support Associate at Aspire Zone Foundation, you will have the opportunity to work from the comfort of your own home while providing exceptional customer support to our clients. We are looking for dedicated and energetic individuals who possess strong negotiation and teamwork skills to join our team.

Responsibilities: - Provide customer support via chat, addressing inquiries, resolving issues, and providing product information - Utilize effective communication skills to ensure customer satisfaction and retention - Collaborate with team members to ensure seamless customer service experience - Document customer interactions and feedback for future reference - Stay up-to-date on product knowledge and company policies

Requirements: - 1 year of experience in customer support or a related field - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving skills and attention to detail - Proficiency in technology and ability to navigate multiple software systems

Benefits: - Parental leave for new parents - Joining bonus for new employees - Company-provided equipment for remote work

Working environment: At Aspire Zone Foundation, we believe in empowering our employees to take ownership of their work and make impactful decisions. We provide a supportive and collaborative work environment where every team member is valued for their contributions.

Deadline to apply: May 8, 2024

Equal Opportunity Statement: Aspire Zone Foundation is an equal opportunity employer and we welcome all qualified individuals to apply for our job opportunities regardless of race, gender, age, religion, sexual orientation, or physical ability. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.