Client Service Representative

Job Description:

Qatargas Operating Company Limited is seeking a dedicated and dynamic Client Service Representative to join our team in Doha, Qatar. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: 1. Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally. 2. Develop and maintain strong relationships with clients by understanding their individual needs and preferences. 3. Collaborate with internal teams to coordinate and deliver solutions tailored to each client's requirements. 4. Keep accurate records of client interactions and transactions, ensuring all information is up-to-date in our database. 5. Proactively identify opportunities to upsell or cross-sell additional products or services to clients. 6. Stay informed about industry trends and best practices to better serve our clients and enhance their overall experience. 7. Handle customer complaints and escalate issues when necessary to ensure swift resolution.

Requirements: - Bachelor's degree in Business Administration or related field. - Minimum of 3 years of experience in a client-facing role. - Strong communication and interpersonal skills. - Confidence and adaptability in dealing with a variety of client personalities. - Ability to work well under pressure and meet tight deadlines. - Proficiency in Microsoft Office suite and CRM software. - Excellent organizational skills and attention to detail.

Personality Traits: - Confidence - Adaptability

Soft Skills: - Adaptability - Communication

Benefits: - Travel opportunities - Company transportation - Vision insurance

Working Environment: At Qatargas, you will collaborate with colleagues worldwide, fostering a global village mentality and creating a supportive and diverse work environment.

Deadline to apply: May 31, 2024

Equal Opportunity Statement: Qatargas Operating Company Limited is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.